“Just how friendly is Friendly Ford?” I asked and explained my trouble.
They quickly drove a pickup truck to my car, attached jumper cables, and started my car. They would accept no payment, so when I got home, I wrote them a note to say thanks.
I received a letter back from one of the salesmen. No one had ever taken the time to write him and say thank you, and it meant a lot, he said.
Another few years had passed when a friend’s husband died. Pat had been a well-respected doctor at a big hospital, and hundreds of cards were sent to the f***ly. Among them was a sympathy card from a plumber who had once worked at their house. He wrote that when Pat had paid the bill, he wrote on the invoice, “Thank you for a good job.”
“Thank you”—the two powerful words. They’re easy to say and mean so much.