Understand these new words before you read this article.
1. grouch [graut? ] n. 不高兴的人
2. eliminate [i'limineit] v. 清除
3. miserable ['miz?r?bl ] adj. 痛苦的
You must have a good time meeting people if you expect them to have a good time meeting you.
I have asked thousands of business people to smile at someone every hour of the day for a week and then come to class and talk about the results. How did it work? Let’s see... Here is a letter from William B. Steinhardt, a New York stockbroker. His case isn't isolated. In fact, it is typical of hundreds of cases.